FAQ

1. 1. What is NeezShop? NeezShop is a premium online store dedicated to bringing you innovative and high-quality products that enhance your daily life. We focus on sleek, functional, and stylish solutions for your needs. 
2. Do you ship internationally? Yes, we ship worldwide! Shipping rates and delivery times may vary depending on your location, but we strive to deliver your order as quickly as possible.
3. How can I track my order? Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package and stay updated on its delivery status.
4. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options to ensure a seamless checkout experience.
5.  What is your return policy? We offer a 30-day satisfaction guarantee on all products. If you’re not completely satisfied with your purchase, contact us within 30 days for a replacement or refund.

  6. How do I contact customer support? You can reach us via the Contact Us page on our website or email us at support@neezshop.com. Our team is ready to assist you with any inquiries.

 7. Are your products covered by a warranty? Yes, many of our products come with a warranty. Check the product description for specific warranty details, or contact our support team for assistance.

  8. How long does shipping take? Shipping times depend on your location. On average: • Domestic orders: 3-7 business days • International orders: 5-15 business days You’ll receive updates and a tracking link once your order ships.

  9. Can I cancel or modify my order? If you need to make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is processed and shipped.

 10. Do you offer discounts or promotions? Yes! Subscribe to our newsletter to stay updated on exclusive deals, promotions, and new product launches.